Terms & Conditions:
- Booking confirmation:
- You can make a reservation from our website, www.fountestremiero.com or a partnering website we’re working with such as booking.com
- Reservations are confirmed when you have received a confirmation email from our part or from booking.com
- For vacation homes, the booking is confirmed after signing the rental agreement and having paid the deposit.
- Check-In/Check-Out:
- Check-in time is between 16h00 and 20h00.
- Check-out time is by 11h00.
- Late check-out time is possible until 15h00 (extra fee € 50).
- Payment:
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- A down payment of 25% of the total price is asked to confirm the reservation of the booking.
- The payment of the remaining amount of the total price & the price of additional services (if any) is due upon departure.
- For holiday home, a guarantee may be required upon check-in.
- We accept major credit cards, debit cards, electronic payments and cash.
- Cancellation policy:
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- B&B rooms & apartment:
- Cancellations made 14 days or more before the scheduled arrival date will incur no charges.
- Cancellations made within 14 days and 2 days of the scheduled arrival date will be charged 50% of the total reservation cost.
- Cancellations made within 2 days of the scheduled arrival date will be charged 100% of the total reservation cost. However, we could make an exception to this if there is a valid reason for your cancellation; please inquire in advance.
- Holiday home:
- Cancellations made 6 months or more before the scheduled arrival date will incur no charges.
- Cancellations made within 6 months and 3 months of the scheduled arrival date will be charged 50% of the total reservation cost.
- Cancellations made within 3 months and 4 weeks of the scheduled arrival date will be charged 75% of the total reservation cost.
- Cancellations made within 4 weeks of the scheduled arrival date will be charged 100% of the total reservation cost.
- B&B rooms & apartment:
- Early departure:
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- No refunds will be provided for early departures or unused nights.
- Modification:
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- Changes to the reservation dates may be subject to availability and additional fees.
- No-Show Policy:
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- In the event of a no-show, the full reservation amount will be charged.
- Children and extra Beds:
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- Children of all ages are welcome.
- On request we can supply for infant beds; please inquire in advance.
- Pet policy:
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- Pets are welcome, inside and outside. A fee of € 10 per night is requested for the stay of a pet.
- Smoking policy:
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- Smoking is strictly prohibited indoors.
- Designated smoking areas may be available outside; inquire with staff.
- Damages:
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- Guests are responsible for any damages caused to the property during their stay.
- Damages will be charged to the credit card on file or charged upon leaving.
- Property rules:
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- Guests are expected to respect the property and other guests.
- Quiet hours are from 23h00 to 8h00.
- Liability:
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- The property is not liable for loss, damage, or theft of personal belongings.
- The property is not liable for any accidents or injuries on or around the property.
- Force majeure:
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- The property is not responsible for unforeseen events, such as natural disasters or acts of terrorism.
By making a reservation, guests acknowledge that they have read and agreed to these terms and conditions. The property reserves the right to amend these terms with prior notice.